Tag Archives for " chatbot "

“Robot lawyer” chatbot appeals parking tickets and wins 60 percent of the time

robot lawyer

Joshua Browder, a 19-year-old British student at Stanford University, has created a chatbot (DoNotPay.co.uk) that successfully challenged parking tickets in London and New York City.

The chat interface asks a few basic questions and then auto-generates a legal appeal for a parking ticket (it can also make a claim for compensation regarding delayed flights). 

It's a great idea for auto-generation of simple documents - an idea that we actually have been toying with, and will most likely introduce soon. It's not difficult to set up (depending, of course, on the complexity of the document that you are generating and what you are doing with that document after it's assembled).

Document automation systems have been used by lawyers for many years. For example, one of the systems that we use opens a document template, generates a question and answer process within Microsoft Word, and then assembles the document with the information provided by those questions and answers. It would be very easy to migrate this process to a chat bot system (at least for less complex documents).

If you're interested, you can opt in to receive updates concerning our future "robot lawyer chat bot" efforts.